Knoon is the complete platform for integrating knowledge base & deploying AI support agents for your business.
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Knoon is designed to build AI support agents connected to an integrated knowledge base, solving your customers' hardest problems while improving business outcomes.
Connect the appropriate knowledge base to the AI agents.
Easily create, manage, and deploy AI Agents and knowledge base, even without technical skills.
Redirect complex queries to specialist AI agents with domain expertise.
With Knoon, your customers can effortlessly find answers, resolve issues, and take meaningful actions through seamless and engaging AI-driven conversations.
Get clear answers on a variety of topics with smart knowledge bases using AI-driven search, providing users with complete responses to their questions.
Knoon's AI Agent is designed to integrate seamlessly with your existing tools and learn new skills, providing exceptional customer support.
Knoon provides everything you need to run a successful chatbox—matching questions to the right AI agent, resolving customer inquiries autonomously, supporting multiple languages, and escalating to a human operator when needed.
Train an AI agent to specialize in a specific domain
Connect your AI agent to one or more knowledge bases, even down to specific categories.
Tackle challenging questions using multiple AI agents
Efficiently address complex queries by leveraging multiple AI agents for comprehensive solutions.
Sync with real-time data
Connect your agent to systems like order management tools, CRMs, and more to seamlessly access data ranging from order details to active subscriptions and beyond.
Smart escalation
Give your agent instructions in natural language on when to escalate queries to a human agents.
Speak in multiple languages
The AI agent has multilingual abilities and can speak in multiple languages.
With over 30,000 inquiries resolved, here’s what our clients have to say.
"Knoon is a strong signal of how customer support will evolve. It is an early adopter of the agentic approach, which will become increasingly effective, trusted, and prominent."
"This is awesome, thanks for building it!"
"Our chatbot has been great. Answers questions it knows, delegates to our support when its stuck, knows how to push customers to the funnel. Knoon is what we use, 10/10 recommend."
Journey, an award winning journal app, has reduced support team effort by 80%. These agents are equipped with tools through Journey's APIs—such as customer profiling and payment resolution—enabling them to act on real issues rather than just respond with information.
Knoon also worked closely with Journey to equip agents with specialized skills in areas like sales strategy, localization, and chargeback workflows. With this setup, agents handle sales inquiries, post-sales support, and chargeback disputes efficiently, while knowledge base migration takes only a few hours and multilingual knowledge bases can be managed with a single click. The result is faster resolution times, significant cost savings, and an overall enhanced customer experience.
Journey
An award winning cross platform journal app.
Paws Perfect Inc
Your trusted e-store for nutritious, high-quality dog food that keeps tails wagging and pets healthy.
Use Knoon to deliver exceptional support experiences that set you apart from the competition.